Effective Date: August 4, 2024

Introduction

mylearningportal.education we are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online educational portal (the "Portal"). By accessing or using the Portal, you agree to the terms of this Privacy Policy.   

Information We Collect

We may collect the following types of information from you:   

• Personal Information: This includes information that can identify you, such as your name, email address, postal address, phone number, and payment information. We may collect this information when you create an account, enroll in courses, or interact with our customer support team.   

   

• Usage Information: This includes information about how you use the Portal, such as the courses you view, the pages you visit, and the time you spend on the Portal. We may collect this information through cookies, web beacons, and other tracking technologies.

• Device Information: This includes information about the device you use to access the Portal, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We may use your information for the following purposes:

• To provide, maintain, and improve the Portal and our services;
• To process your enrollment in courses and payments;
• To communicate with you about the Portal, our services, and promotions;
• To personalize your experience on the Portal;
• To monitor and analyze trends, usage, and activities on the Portal;
• To detect, prevent, and address technical issues, security breaches, or fraud;
• To comply with legal obligations.

How We Share Your Information

We may share your information with the following parties:  

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, customer support, and data analysis.   

• Business Partners: We may share your information with business partners who offer products or services that we believe may be of interest to you. 

• Legal Authorities: We may share your information with legal authorities if required to do so by law or in response to a valid legal request.

Your Choices

You may have the following choices regarding your information:

• Account Information: You can update or correct your account information by logging into your account and accessing your profile settings.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.  
• Cookies: You can disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Portal.  

Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.  

Trademark and Copyright

The Portal may contain trademarks and copyrighted materials owned by mylearningportal.education and/or third parties. Your use of the Portal does not grant you any right or license to use these trademarks or copyrighted materials.

International Data Transfers

Your information may be transferred to and processed in countries outside of Malaysia. By using the Portal, you consent to the transfer of your information to countries outside of Malaysia.

Children's Privacy

The Portal is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Portal. You are advised to review this Privacy Policy periodically for any changes.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mylearningportal.education.

Please note that this is a sample privacy policy and may not be suitable for all situations. It is recommended that you consult with a lawyer to ensure that your privacy policy complies with applicable laws and regulations.